Ioannis E. Kosmadakis
Senior ServiceNow Technical Consultant | R&D Engineer
Hi, I'm Ioannis, a Senior Technical Consultant and ServiceNow Developer focusing on SPM, ITSM, SecOps, and ATF. I work with enterprise platforms at scale, designing and implementing ServiceNow solutions that combine out-of-the-box capabilities with targeted custom development. My work centers on workflow automation, system reliability and delivering implementations that remain maintainable under real operational pressure. Alongside my consulting work, I'm an R&D Engineer at Pop2See, where I contribute to the development of assistive digital systems. My technical interests include LLMs (including parameter-efficient and task-specialized models), computer vision and advanced AI-based systems for decision support and perception, with an emphasis on translating research concepts into deployable solutions that operate reliably in real-world environments. Overall, my work centers on automation, applied AI and intelligent enterprise systems, with a strong emphasis on building solutions that are robust, measurable and production-ready. I prefer systems that are simple, defensible and engineered to withstand evolving requirements and operational constraints.
For collaboration or technical discussions, you can reach out to me via LinkedIn or explore a selection of my work and projects on this site.
Highlights
- Honored as a ServiceNow Rising Star (2025)
- Won 2nd place in World Robot Olympiad (2023)
- Featured in Forbes 30 Under 30 (2022)
- Earned Bachelor's and Master's in Electrical & Computer Engineering (2021)
- Co-founded a startup (2019)
- Published 3 academic papers (2017-18)